Monthly Advice
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More Useful Advice
- The Panic Button
- Identified Users
- Help us help you
- The importance of not blocking the volumetric sensors
- Beware of planks!
- For your home and business
- On the alert! The holidays are close!
- And if you stay … Watch out!
The Panic Button
Both at home and at your business, activating the panic button and obtaining help from our Alarm Reception Unit – Control Center – can be decisive in an emergency. It outweighs the use of a gun or the feeling of absolute defenselessness.
Upon receiving the panic signal, our Support Response Patrols will get to your home or business and the Police will be warned.
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Identified Users
Your system can be operated by various personally identified users. This applies to your business, home or institution. In our Computerized Alarm Reception Unit – Control Center – we can know whether the system has been operated by user 1, 2, 3 or others.
This detail may be of relevance to you.
If you have any doubts regarding this, do not hesitate to contact our Technical Department.
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Help us help you
When our Control Center operators warn you of any anomaly transmitted by your alarm panel, it is important that you go to the premises to check on the situation. A break-in cannot always be detected from the outside. The audacity and creativity of robbers and thieves can surprise you.
Your insurer probably demands it in your policy. We are willing to help you minimize risk.
Remember, dear client, that our mission is to serve you in a personalized way.
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The importance of not blocking volumetric sensors
A volumetric sensor covered by shelves, merchandise, adornments, commercial posters, or others, cannot efficiently protect the area it is supposed to cover. Pay attention and check that no member of the family, employee and of course you do not block a sensor under any circumstances.
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Beware of planks!
It is usual for your merchandise to vary in your warehouse during the day or even in longer periods of time. This happens when deliveries are received or when goods leave the warehouse, at peak times or with the day-to-day running of your business.
We reiterate how important it is not to block volumetric sensors. If the operation requires that we change the location of any security device, we will gladly visit your premises to evaluate it jointly.
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Beware of planks!
It is usual for your merchandise to vary in your warehouse during the day or even in longer periods of time. This happens when deliveries are received or when goods leave the warehouse, at peak times or with the day-to-day running of your business.
We reiterate how important it is not to block volumetric sensors. If the operation requires that we change the location of any security device, we will gladly visit your premises to evaluate it jointly.
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For your home and business
Do not ever forget the importance of keeping your Confidential File updated in our Computerized Alarm Reception Unit – Control Center.
The Confidential File with your details and instructions automatically pops up in our screen. Our operators rely on this information so it should be updated and valid.
Example: the disassociation from the company of a previously authorized person, change of address of your next of kin appointed as referent, change of cellular phone number, etc.
Do not fail to contact the Control Center and use your signal and password for this.
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On the alert! The holidays are close!
When you switch on the alarm, check that you have done it properly. Do not leave any bypassed areas. Notify the Control Center of your telephone numbers during your absence. Tell us whom to reach in your absence and provide us with their addresses.
Do not leave any blocked volumetric sensors.
If your home or business does not have our sign, let us know. It is a highly dissuasive element. Travel Safe!
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And if you stay … Watch out!
Switch on the alarm every night.
Improve our system technologically and hire all our support services.
If you have a garden, put away those instruments that can be misused as tools.
If you have a business, let us know if the next-door place is vacant, as this may increase the risk of holes.
If you keep any valuables at home or in your place of work, enquire about our professional advice. We offer the best technology to that aim.
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